IG&H

A study found 88% of organizations agree you should have a consistent view of customers across channels 👀 How many achieved it? Only 31% For many companies, internal efficiency gets priority over customer needs. Yet, companies that excel in customer experience see up to 8% higher revenue growth than their competitors. To join these successful players, you need flexible structures and to focus on building lasting relationships with your customers. We share 3 examples with you:

The Employee in the Spotlight series returns! Have you met Margarida? She is a food engineer turned developer. Margarida works with Microsoft’s Power Platform: implementing logic and bringing app interfaces designed by her UX/UI colleagues to life. Her advice for women considering a career in tech? “Don't wait for the perfect moment—start today and take the risk, just like I did.” Read her full story here 👉 https://lnkd.in/emkprGFt

🎉 The IG&H Dragon's Den returns! Do you have a process that’s giving everyone a headache? You bring the pain point. We bring the SAP and tech expertise: Together with Neptune Software, this edition is about turning a critical customer journey into a fast, user-friendly SAP-native app or portal. How does it work? 🐉 The IG&H Dragon's Den is a day to channel your entrepreneurial spirit. You pitch your idea to an expert panel. 🤝 To equip you for pitching day, your guides will take you through a tailored pitch preparation process. 🏆 Your prize? Winners will receive 3 weeks of free app development and 3 months of free usage. 📅 When? Thursday, September 25 📩 How? Submissions are now open - https://lnkd.in/e6gxr69G We can't wait to see what you come up with!

A warm July welcome 😎 to this month’s enthusiastic group of new colleagues! From human resources and sector expertise to plenty of tech talent - we’re glad to have you on board Quincy Fer Liesbeth Bakker Mundo Leeuwenberg Thijs Hooghiemstra Judith Bevers Viktor Vonk Maxime Braeken Gregor van der Zwart Eric Visschedijk and Pjotr Thibaudier! We look forward to seeing you develop (solutions) and grow at IG&H. All the best for starting in your new roles 🍀

In June, our tech partner Novulo hosted the vibrant Composable Futures event. People came together to talk about agility, innovation and directing your digital operation within the insurance industry. Topics ranged from insurers building scalable platforms, IT governance and compliance to sessions on customer experience, migration and more. IG&H’s Stephan De Jong describes how roughly 90% of the market is dominated by solutions that are about 20 (!) years old… built from an entirely different technology philosophy perspective than what is possible nowadays. Today, a modular approach and integration give companies unprecedented flexibility. Curious? Watch the full event aftermovie 👉 https://lnkd.in/e7xybPgT (please note the content is in Dutch)

What time is it? Summertime! After a presentation, the *tap tap tap* of drumsticks sounded from our elevator... and a percussion band guided us to sunshine, drinks and snacks. While we hit the wrong notes at karaoke, we hit the right notes with our charity auction and raised over 5,000 euros for Het Vergeten Kind (English: the forgotten child) at our summer event. This NGO dedicates itself to children whose suffering is invisible to many, whether it be due to abuse, parental problems, not being able to live at home, and many more situations that put these kids at a disadvantage. ☀️A heartfelt thank you to our colleagues whose creative submissions – from custom crochet toys and cooking classes to concert tickets and DJ lessons – made this donation turnout for a worthy cause possible.

Boels Rental is one of Europe’s largest equipment and specialist rental companies, known for its extensive branch network and on-site service. Standardizing any capability is therefore a challenge, but especially pricing because the rental market itself already presents significant hurdles: Unused inventory can never be re-rented the next day, and prices must account for dynamic market shifts, inflation and operational costs, to name a few. See how Boels Rental and IG&H worked side by side to develop a sustainable pricing capability 👉 https://lnkd.in/ewezSF8V

The most important IT awards in the Netherlands – the Computable Awards – are back. The best part? We are nominated: Together with Caldic, IG&H analyzed the pain points in pricing and built a scalable SMART pricing app. Will you help us win? Your vote matters. It is weighed equally together with the expert jury and determines the winners of this years' Computable Awards! Voting starts here 👉 https://lnkd.in/eYTNpvG 1. Submit your name and email to get a voting link 2. Via your unique link, go to Future of Work (first category) 3. Select Smart Margin Allocation Recommendation Tool (Caldic and IG&H) and click submit. Thank you for your vote! Sharing this post is appreciated. Computable.nl Daina van der Wal Afonso Duarte Cruz Rinke Klein Entink, PhD

You never know how strong you are until being strong is your only option: In early 2020, the world was shaken by the COVID-19 pandemic. This crisis proved that the healthcare sector can act swiftly and innovatively when needed. How we can build on the positive legacies—and avoid losing hard-earned progress? Five years on, IG&H’s Anne Arntz and Bas Leerink reflect on the lessons we've learned and the opportunities we've missed - https://lnkd.in/eJZxwu9z