Nancy D

Noida, Uttar Pradesh, India
5K followers 500+ connections

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“Understanding people and their needs lies at the heart of successful…

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Experience & Education

  • Scholarsmerit Online Private Limited

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Licenses & Certifications

  • General English (Level EI-3) Graphic

    General English (Level EI-3)

    British Council

    Issued
    Credential ID 7000958300
  • Business Communication & Business Etiquette

    Strategic HR and Training Associates

    Issued
  • Advance Business Writing Skills Graphic

    Advance Business Writing Skills

    GCM Worldwide

    Issued
  • ISO 14001:2004 Graphic

    ISO 14001:2004

    SGS

    Issued
    Credential ID SGS/SSC/NR-09/IA/240
  • Internal Quality Auditor - ISO 9001:2000 Graphic

    Internal Quality Auditor - ISO 9001:2000

    SGS

    Issued
    Credential ID 9001:IQA 114
  • Supervisory Development Programme

    Board of Apprenticeship Training (Northern Region)

    Issued
    Credential ID AG|00099|5001|2006
  • Building Digital Transformation Strategies Graphic

    Building Digital Transformation Strategies

    upGrad

  • Fundamentals of Communication Graphic

    Fundamentals of Communication

    upGrad

  • How Do Brands Leverage User Generated Content? Graphic

    How Do Brands Leverage User Generated Content?

    upGrad

  • How To Build Your Business Graphic

    How To Build Your Business

    upGrad

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Projects

  • Business Advisory

    -

    Transforming a Regional Tea Brand into a Scalable Consumer Business

    In early 2025, I partnered with a mid-sized tea company based in North India. The business model was simple: buy bulk tea, blend it with regional spices, pack it, and sell it under their own label. Despite a quality product and loyal local buyers, the company faced stagnation in a highly competitive tea market dominated by national players and emerging D2C brands.

    Challenges Identified
    1. Flat Sales…

    Transforming a Regional Tea Brand into a Scalable Consumer Business

    In early 2025, I partnered with a mid-sized tea company based in North India. The business model was simple: buy bulk tea, blend it with regional spices, pack it, and sell it under their own label. Despite a quality product and loyal local buyers, the company faced stagnation in a highly competitive tea market dominated by national players and emerging D2C brands.

    Challenges Identified
    1. Flat Sales Growth
    Sales were limited to offline retail in urban centers. There was no strategy for expanding into rural areas, premium markets, or online channels.

    2. Undifferentiated Packaging
    The packaging lacked shelf appeal and failed to communicate the uniqueness of the product—blends rooted in regional heritage with natural spices.

    3. Weak Brand Identity
    No clear brand narrative existed. Most consumers saw it as “just another local tea brand,” with low recall and weak emotional connection.

    Advisory Approach
    1. Market Research & Persona Design
    Conducted consumer interviews and market surveys across metros and tier-2 cities. This led to three distinct personas:
    - Urban health enthusiasts looking for natural, spiced teas
    - Traditional chai lovers seeking a strong, flavorful blend
    - Gift buyers interested in artisanal packaging and regional teas

    2. Brand Repositioning
    Refined the brand story to focus on “heritage blends with wellness at heart.” Messaging emphasized handcrafted methods, authentic spices, and sustainable sourcing.

    3. Packaging Overhaul
    Introduced resealable, eco-conscious pouches with storytelling elements, brew instructions, and visual identifiers. A premium gifting line was also launched with handpicked regional teas.

    4. Product Diversification
    Segmented offerings into three lines:
    - Wellness teas (e.g., Tulsi-Ginger, Turmeric-Chai)
    - Everyday blends for value buyers
    - Festive gift boxes for seasonal sales

Honors & Awards

  • Key Contributor

    Apar Technologies Pvt Ltd

    to contribute significantly to the growth of Apar in the year 2019 by proposing cutting edge technology solutions to the customers and making a difference

  • Sales Achievers

    Apar Technologies Pvt Ltd

    for contributing significantly to the revenue growth of Apar in year 2019

Languages

  • English

    Native or bilingual proficiency

  • Hindi

    Native or bilingual proficiency

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