Comment les outils low-code ou no-code peuvent-ils stimuler l’engagement et la productivité des employés ?

Take charge of your workflow by designing applications that fit your unique needs. Picture a customer service representative building a chatbot to handle common inquiries, reducing response times and allowing them to focus on more complex issues. This hands-on approach not only solves problems faster but also deepens your understanding of the tools at your disposal. Don't let bureaucratic delays stifle your creativity. With low-code platforms, you can prototype and deploy solutions within hours. For example, a sales team member might quickly develop a lead tracking app that adapts to their evolving sales strategies, ensuring they stay ahead of the competition.

The biggest thing here is that you should always have a strategy for citizen development. You can't just open everything up and see where it ends... Make sure to have guardrails (to make sure it doesn't turn into governance mayhem), training and support (to make sure they can learn about the tooling and the processes) for the employees. It will help you in the long run.

It´s a huge benefit to give employees the right tools like a low-code / no-code platform to empower them to be most productive. This can mean to build own apps for data input, validations and calculations instead of building excel solutions. Biggest benefit is that these solutions can be used by a team then and maybe further rolled out. Further these platforms mostly having workflow solutions to automate steps in the process. But it will never work without the IT to make it work. It´s crucial to get the IT onboard as well to govern the platform. E.g. data loss prevention and data protection rules that needed to be set up, IT security meseaures, coaching the employees, inventarize the platform (prevent double work), are only some examples.

I've witnessed firsthand the impact of empowering non-technical business subject matter experts (SMEs) through a low-code decision management system. For instance, a lawyer, equipped with deep business knowledge of complex legal logic, is tasked with making critical business decisions. Traditionally, this process might involve documenting the logic in spreadsheets, passing it to IT, and hoping for accurate translation. However, by providing a platform where the lawyer can directly manage this logic, we not only empower them but also systemize valuable knowledge. Ultimately, empowering employees in solving problems not only enhances productivity but also drives business agility, leading to significant wins for any organization.

Low-code/no-code solutions democratize technology, allowing individuals in all areas to create without extensive coding experience. This increases engagement by allowing those to solve challenges with creativity. However, dependency can inhibit learning in traditional coding, which is necessary for advanced solutions. Balancing both is essential.

Low-code tools are designed with non-tech users in mind so are easy to collaborate with because of their intuitively designed interfaces. Businesses can now expand their app development process from just the IT dept to also include business users. In my experience, business users know best the problems that need to be solved, so giving them the ability to solve it themselves is a win-win for organizations. Both in terms of cost savings and speed! These tools also enable teams to increase productivity as well as achieve their goals more effectively. I've also found with low-code, it's easy for staff to be on the same page due to centralised project info etc which also increases transparency.

Low-code and no-code tools also streamline communication and collaboration. In my experience, these platforms provide shared environments where team members can easily collaborate on projects, track progress, and share updates in real-time. This centralization of communication reduces misunderstandings and delays, making it easier for teams to work together efficiently and stay aligned on project goals, ultimately boosting overall productivity and engagement.

Through simple automation, teams can stay in the now. Whether it is task completion updates, reminders, or notifications, it can be huge. To execute, take whatever your comms tool (e.g. Slack) and tie it to your task management tool (e.g. Asana) with something like Zapier or Make. It's not hard at all. Yet immediately impactful.

WIth the ease of use when buildig automations on low-code environments it allows to work more efficiently. Think about: ✔️ Sending a slack message on a new lead ✔️ Delivering weekly or monthly reports on Analytics to the marketing team ✔️ Creating a report for the Directors which shows the monthly revenue numbers. And a lot more.... Think creatively when building these workflows and start with the small ones.

Low-code and no-code tools reduce errors and inefficiencies by allowing employees to automate repetitive tasks and create applications with minimal coding knowledge. In my experience, this minimizes manual errors and speeds up processes, enabling teams to focus on more strategic work. The visual interfaces and pre-built templates of these tools make it easier to design, test, and deploy applications quickly, leading to a more efficient workflow and higher productivity across the organization.

More accessible solutions (e.g. low-code) are like self-shifters 🚘 It is easier to drive but you can still crash. Experience is the key.

Data Validation & drop-down lists Low-code solutions prevent errors systemically by converting free-form input to an actively validated range of options. Having created 100s of different spreadsheet-based and other low-code apps, we've seen countless duplicate and incorrect entries that hindered data analysis and reporting, e.g.: 1) Without drop-down lists, the same employee or customer can be manually typed in as "John Smith", "J Smith", or "John M. Smith" and appear in the summary as 3 different people. 2) Hours can be punched into the timesheets incorrectly and require manual corrections. Those small discrepancies often require full-time work to be corrected and mislead the management. Low-code tools usually eradicate such errors.

One of the most under-utilized ways of using no-code is to reduce errors by running through a list of checks & tests before a process can go to the next stage. Here's a great example: Before a document can go to legal, you can use a GPT to check the document and rate it from 1-10. If it's scored at <8, the employee get's a message and a list of recommendations to improve it before it's allowed to go to legal. This saves everyone a lot of time.

No-code tools give the ability to 👉 Test ideas fast 👉 Take feedback easily 👉 Make small systems 👉 Reduce dependency on tech team 👉 Build processes efficiently 👉 Fail fast & cheap 👉 Contribute more In short, no-code tools give your teams the ability to build what they need for their own productivity improvement. Otherwise they have to wait for technology team to build something for them. But they have other priorities.

Low-code and no-code tools save time and resources by enabling rapid application development and deployment without the need for extensive coding expertise. In my experience, this allows teams to quickly address business needs, reduces dependency on IT departments, and cuts down on development costs. By streamlining workflows and automating routine tasks, these tools help optimize resource allocation, ensuring that valuable time and effort are spent on strategic, high-impact projects.

Top 5 things you can automate today using no-code tools: 1. Email Responses: Set up email filters and canned responses for common inquiries or requests. 2. Appointment Scheduling: Use scheduling software to automate appointment booking and reminders. 3. Social Media Posting: Utilize social media management tools to schedule and automate posts across multiple platforms. 4. Data Entry: Implement automation tools to extract and input data from one system to another, reducing manual data entry. 5. Invoice Processing: Employ accounting software to automate invoice generation, sending, and payment reminders.

The time savings with no code tools is mind-blowing. You can deploy a custom CRM in the same time it would take to setup Hubspot. Or, if you're looking at budget, check this story out: I built a hybrid app that does both CRM and service projects for $20K. The small business I did it for had paid an engineering firm $200K to make s solution that had fewer features and a worse UX. So, I built something in a few months at 10% of the cost of an engineering firm that did it in 1 year+.

Low-code and no-code tools boost employee satisfaction and retention by empowering staff to solve problems independently and streamline workflows. In my experience, giving employees the ability to create their own solutions not only enhances their engagement but also fosters a sense of ownership and accomplishment. This autonomy and efficiency lead to higher job satisfaction, making employees more likely to stay with the company long-term.

Uma estratégia de recompensa tangível aos colaboradores, envolve a criação de um sistema que recompense as contribuições e conquistas, como, por exemplo, bônus por desempenho no uso da plataforma, participação em projetos estratégicos que envolvem o uso de ferramentas no-code... É crucial que as recompensas financeiras estejam alinhadas aos objetivos estratégicos da empresa, garantindo que o uso de ferramentas no-code contribua efetivamente para o sucesso organizacional.

App development has become more accessible because to low-code/no-code platforms, which let non-tech staff members directly contribute ideas. Because employees believe their opinions matter and have a real influence, inclusion can raise morale and eventually increase productivity and creativity.

Employees just want to get paid to do their job to the best of their abilities but in the shortest time possible with the least amount of stress. No code tools can help them do that. AND, they it allows them to have say in the process and output. Who doesn't want that?!

In my experience, it's absolutely crucial to develop a strategy around where low code / no code fits in your company's landscape. Communicate your strategy, so that all employees know about it or at least know where to find it. Adoption is important, but governance is just as important. Find the right balance.

While low-code solutions simplify development, they still prioritize security. Properly implemented low-code platforms include security guardrails to protect against vulnerabilities. However, organizations should remain vigilant to prevent any misuse or shadow IT

Rapid Proof of Concept development is another way Low-code can help boost Employee productivity. Employees can quickly build and deploy applications, workflows, and processes, saving time and increasing productivity. Another thing is Accessibility, Meaning full-code systems need proper setup and environments set up. Which is time-consuming to configure for small experiments. No-code & Low-Code give accessibility to employees to develop faster and experiment.

Having a simple tech stack that works 9.5/10 times as intended is your goal. Do not over engineer a solution by stitching no code solutions.

Remember that it is essential to provide proper training and support to employees using these tools. Always encourage continuous learning and innovation by regularly updating skills and staying informed about the latest features and best practices. Additionally, ensure that there is a governance framework in place to manage the development and deployment of applications, maintaining quality and consistency.