AWS Messaging Blog
Creando experiencias de cliente con IA mediante un hub de comunicaciones moderno
Los clientes de hoy esperan que las organizaciones satisfagan proactivamente sus necesidades con contenido personalizado, entregado en el momento, lugar y forma de su elección. Buscan interacciones dinámicas y conscientes del contexto con conversaciones sofisticadas a través de todos los canales de comunicación. Esta creciente demanda ejerce presión sobre las organizaciones para transformar sus flujos […]
Guide to IP and domain warming and migrating to Amazon SES
In this post, we show you how to successfully warm up IP addresses and domains when migrating to Amazon SES.
Secure collaboration and file sharing with AWS Wickr
This post highlights how AWS Wickr can help you protect sensitive data and securely share files as part of a balanced approach to security and compliance.
Enhance email authentication and deliverability with Amazon SES and Valimail
As email continues to be a critical communication channel for businesses, ensuring proper authentication and maintaining high deliverability rates are increasingly difficult challenges. This post explores how Amazon Simple Email Service (SES) and Valimail work together to provide a robust solution for email authentication and deliverability, with a focus on meeting Microsoft’s new sender requirements. […]
Monitoring AWS End User Messaging SMS Registrations with Lambda
Managing AWS End User Messaging SMS registrations can be challenging, especially when dealing with multiple registrations in various states and countries. This post introduces an automated monitoring solution that helps you stay on top of your registration statuses. By leveraging AWS Lambda, EventBridge, and Simple Email Service (SES), you’ll create a system that provides regular […]
AWS End User Messaging SMS & Voice v2 API: A Migration Guide from v1
This blog covers the steps on how to upgrade to the latest APIs offered by AWS for SMS messaging. IMPORTANT: Understanding this Migration in Context of Amazon Pinpoint’s End of Support Amazon Pinpoint announced its end of support (EOS) on October 2026. However, if you are an existing customer using Amazon Pinpoint for SMS, your […]
Use AI agents and the Model Context Protocol with Amazon SES
We’ve released the SESv2 MCP Server sample on GitHub and invite current and prospective customers to experiment with it in non-production environments. This post provides example use cases demonstrating how the SESv2 MCP Server can be used with AI tools like the Amazon Q CLI to get information about an Amazon SES account, set up configurations, and send test emails – all without needing deep expertise in email or Amazon SES.
Navigate Bulk Sender Requirements with Amazon SES
Introduction Email communication remains a critical component of business operations and customer engagement. As the digital landscape evolves, major mailbox providers continually update their policies to enhance security and user experience. This blog will explore the changes implemented by Microsoft for bulk senders trying to reach Outlook.com (supporting Hotmail.com, live.com consumer domain addresses). This follows […]
SMS Onboarding for SaaS, ISV, and Multi-Tenant Applications with AWS End User Messaging
Introduction SMS messaging continues to be one of the most reliable and effective communication channels. However, for Software as a Service (SaaS) companies, Independent Software Vendors (ISVs), and multi-tenant solution providers looking to incorporate SMS capabilities into their offerings, the journey can be complex and filled with challenges. This guide is specifically designed for technology […]
Defending Against SMS Pumping: New AWS Features to Help Combat Artificially Inflated Traffic
As businesses increasingly rely on SMS messaging to engage customers, AWS End User Messaging is enhancing its SMS Protect feature to now include automated message filtering based on the risk of Artificially Inflated Traffic (AIT) from each message request. This new capability helps protect against AIT, also known as SMS pumping. AIT occurs when malicious […]