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When you use Microsoft Dragon Copilot, Microsoft sub-processors, as defined in the Microsoft Products and Services Data Protection Addendum (DPA), may process Customer Data, Professional Services Data and Personal Data. We permit these sub-processors to process your data only to perform the work Microsoft has retained them to perform. They are prohibited from using your data for any other purpose.
For the most up-to-date definitions, see:
| Entity name | Contact details | Data processing activity type and purpose | USA | Canada | UK | France & Belgium | Sweden & Switzerland | Rest of EU |
|---|---|---|---|---|---|---|---|---|
| Centific | 14980 NE 31st Way, Suite 120, Redmond, WA 98052 Purva Summit Hyd, 2nd Floor, isprout business centre, White Field Rd, Whitefields, HITEC City, Hyderabad, Telangana 500081 London, UK, Paris France, Berlin Germany, Amsterdam Netherlands Centific |
Document summarization of conversations and annotation services. | United States, India, UK, France, Germany, Netherlands | N/A | UK | France | Germany, Netherlands | Germany, Netherlands |
| Qualtrics | 333 River Park Drive Provo, UT, 84604-5787 United States Qualtrics |
Management of customer surveys related to customer satisfaction. | United States | United States | United States | United States | N/A | United States |
| Salesforce.com, Inc. | 415 Mission Street, San Francisco, CA 94105 United States Salesforce |
Customer relationship management; maintenance and support ticketing system. | United States | United States | United States | United States | United States | United States |
| Seertech Solutions | 300 Union Boulevard, Suite 360, Lakewood, CO 80228 United States Seertech Solutions |
Provision of in-product educational solution. | United States | United States or South America | Dublin, IRE or United States | Dublin, IRE or United States | N/A | Dublin, IRE or United States |
| SendGrid | 889 Winslow St. Redwood City, CA 94063 | Delivery of transactional emails. | United States | N/A | N/A | N/A | N/A | N/A |
| TietoEvry (Nordic Cloud only) | Fjärde Bassängvägen 15 Stockholm, 115 83 Sweden TietoEvry |
Hosting data in the Swedish cloud. | N/A | N/A | N/A | N/A | Sweden | Sweden |
| Twilio | 375 Beale Street Suite 300, San Francisco, CA 94105 United States Twilio |
Communications tool with customers for management of updates, notifications, and similar information. | United States | United States | United States | United States | N/A | United States |
| Voicepoint (Swiss Cloud only) | Schellerstraße 14, CH-8620 Wetzikon, Switzerland Voicepoint |
Hosting data in the Swiss cloud. | N/A | N/A | N/A | N/A | Switzerland | Switzerland |